Answers

Frequently asked questions

Straight answers on products, lab testing, dosage, shipping and returns. For anything else, email us and we will reply within 24 hours.

Products & Quality

Yes, every batch. Each production batch is tested for protein content (Kjeldahl method), purity and heavy metals (ICP-MS). The original Certificate of Analysis for every batch is public on the Lab Reports page. Enter the batch number on your pack to view it.

All products are made in an ISO 9001:2015, GMP and HACCP certified facility, and the brand is FSSAI approved.

Yes. All Aarogya Matrix products are 100% vegetarian.

The label claims ≥ 60% protein, verified in every batch by the Kjeldahl method. Recent batches tested between 60.00% and 60.05%. You can check these numbers in the Certificate of Analysis.

Usage & Dosage

After your workout, or any time of day, to meet your daily protein target. Mix one scoop in 200–250 ml of water or milk.

No, it is optional. 3–5 g daily saturates your muscles in 3–4 weeks. Loading only gets you there faster; the end result is the same. Take it on both training and rest days.

20–30 minutes before training, with 200–250 ml of water. Hell Fire contains 180 mg of caffeine, so time it carefully for late-night sessions.

Yes. They do different jobs: protein for recovery and muscle repair, creatine for strength and power output. That is why our Gym Combos pair them.

Orders & Shipping

Prepaid orders ship free across India. Cash on Delivery orders ship free above ₹999; below that, a ₹99 fee applies.

Orders dispatch within 1–2 working days. Delivery usually takes 2–4 days in metro cities and 4–7 days elsewhere. Once you have a tracking ID, follow live status on the Track Order page.

Enter the tracking ID (AWB number) from your shipping confirmation on the Track Order page to see live courier status.

Yes. Flat 20% off on prepaid orders and flat 5% off on your first order. Both apply automatically, no code needed.

Returns & Support

Write to info@aarogyamatrix.com within 48 hours of delivery with an unboxing photo or video, and we will arrange a replacement or refund. Details are in our Refund Policy.

Email info@aarogyamatrix.com or WhatsApp +91 92747 04474. We reply within 24 hours on working days.

Still have a question? We reply within 24 hours, usually the same working day.

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