Answers

Frequently asked questions

Products, lab testing, dosage, shipping aur returns — sabse common sawaalon ke seedhe jawab. Aur kuch poochna ho to email kar do, hum 24 hours me reply karte hain.

Products & Quality

Haan — har batch. Har production batch protein content (Kjeldahl method), purity aur heavy metals (ICP-MS) ke liye test hota hai. Har batch ka original Certificate of Analysis Lab Reports page pe public hai — apne pack ka batch number daal ke khud dekh sakte ho.

Sabhi products ek ISO 9001:2015, GMP aur HACCP certified facility me manufacture hote hain, aur brand FSSAI approved hai.

Haan. Aarogya Matrix ke saare products 100% vegetarian hain.

Label claim ≥ 60% protein hai, aur har batch me ye Kjeldahl method se verify hota hai — recent batches me results 60.00% se 60.05% tak aaye hain. Ye numbers aap Certificate of Analysis me khud check kar sakte ho.

Usage & Dosage

Workout ke baad ya din me kabhi bhi, apne daily protein target ko pura karne ke liye. Ek scoop 200–250 ml paani ya doodh me mila lo.

Nahi, optional hai. Roz 3–5 g lene se bhi 3–4 hafte me muscle saturation ho jaati hai. Loading sirf saturation jaldi laata hai, final result same rehta hai. Training aur rest, dono din lena best hai.

Training se 20–30 minute pehle, 200–250 ml paani ke saath. Hell Fire me 180 mg caffeine hai — raat ki training ke liye timing ka dhyan rakhna.

Haan. Dono alag kaam karte hain — protein recovery aur muscle repair ke liye, creatine strength aur power output ke liye. Isi wajah se hamare Gym Combos me dono saath aate hain.

Orders & Shipping

Free shipping, poore India me — koi minimum order value nahi.

Order 1–2 working days me dispatch hota hai. Metro cities me aam taur pe 2–4 din, baaki jagah 4–7 din lagte hain. Tracking ID milne ke baad Track Order page pe live status dekh sakte ho.

Shipping confirmation me mila tracking ID (AWB number) Track Order page pe daal do — live courier status turant dikh jayega.

Haan. Prepaid orders pe flat 20% off aur pehle order pe flat 5% off — dono automatic hain, koi code nahi chahiye.

Returns & Support

Delivery ke 48 hours ke andar unboxing photo/video ke saath info@aarogyamatrix.com pe likho — hum replacement ya refund arrange kar denge. Details Refund Policy me hain.

Email info@aarogyamatrix.com ya WhatsApp +91 92747 04474. Hum working days pe 24 hours ke andar reply karte hain.

Aur koi sawaal? Hum 24 hours me reply karte hain — working days pe usually usi din.

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