Refund policy

Due to the nature of health and nutrition supplements, we follow a No Return Policy.

🔁 Replacement Only Policy

Replacement will be provided only if:

• You receive a wrong product, or

• The product is damaged during transit

🕒 Reporting Time

You must contact us within 48 hours of delivery.

📸 Proof Required

Please email us:

• Clear photos or videos of the product

• Photos of outer packaging

• Order ID and registered mobile number

Send to: 📧 info@aarogyamatrix.com

⏳ Replacement Time

After verification, replacement will be processed within 5–10 working days.

❌ Not Eligible for Replacement

• Used or opened products

• Damage after delivery by customer

• Requests after 48 hours of delivery

⚠ No refunds are provided. Only replacement of the same product is allowed.